FREQUENTLY ASKED QUESTIONS

Just wanted to thank Mike, Jakob and Jon M for being timely and professional. This was my first time using Krupp Moving & Storage and I will definitely be using them again! Their arrival window was between 1-3pm and they... read moreJust wanted to thank Mike, Jakob and Jon M for being timely and professional. This was my first time using Krupp Moving & Storage and I will definitely be using them again! Their arrival window was between 1-3pm and they arrived promptly with warm greetings. I had moved all but my heavy items and they were extremely careful but swift to remove pack/store in their truck and move to my new location. I will be asking for this same crew again in the future. ❤️ read less

This past November 2020 we moved to a different address and a friend who had used Krupp Moving recommended them. The Krupp Moving crew (4 men) arrived on the date arranged. They were highly professional and extremely careful... read moreThis past November 2020 we moved to a different address and a friend who had used Krupp Moving recommended them. The Krupp Moving crew (4 men) arrived on the date arranged. They were highly professional and extremely careful with out possessions. They were a good example of teamwork. In March 2021 we required one of their portable storage units which was a blessing. We cannot say enough about Krupp Moving and highly recommend them for any of your moving needs large or small.You won't regret using them. Thank you Krupp Moving. read less

I have used Krupp Moving for two household moves, two inside moving of large furniture or rooms and will call them again when needed. Easy to book, efficient, on time, careful and personal, James and Scott were fantastic moving my... read moreI have used Krupp Moving for two household moves, two inside moving of large furniture or rooms and will call them again when needed. Easy to book, efficient, on time, careful and personal, James and Scott were fantastic moving my rooms and reassembling my beds. Thanks guys and thanks Krupp Moving for providing great service! read less

Scott and Joel moved my mother's things from assisted living back home. They were both polite, efficient, and wonderful to work with, I would highly recommend them. Thank you for making a daunting task effortless.

A huge shout out to Bill, Jason and Garrison for helping me move all of my mom's stuff to my home. They made a stressful experience relaxing with good conversation and a great work ethic! Thanks Guys!

Fantastic Trevor,Jon K ,Jon M did a perfect move very Pleased

David, Jason, and Doug with Krupp Moving & Storage arrived on time and ready to work. They were courteous, organized, diligent, and very professional. I especially appreciated that they did not smoke. They know their jobs and performed each job... read moreDavid, Jason, and Doug with Krupp Moving & Storage arrived on time and ready to work. They were courteous, organized, diligent, and very professional. I especially appreciated that they did not smoke. They know their jobs and performed each job with care and consideration for my belongings. They were happy to arrange my furniture where I wanted it in the new home. It was a pleasure working with David, Jason, and Doug and they provided a wonderful service for the money. I definitely recommend them to anyone who is moving. read less

David, Jason, & Doug were my crew for an in-town move and they were an efficient well-oiled machine. Loaded up & dropped off in 2 hours. Very professional and courteous and took great care & pride with all the items... read moreDavid, Jason, & Doug were my crew for an in-town move and they were an efficient well-oiled machine. Loaded up & dropped off in 2 hours. Very professional and courteous and took great care & pride with all the items they moved, especially the valuable ones! read less

The reviews don’t lie! What a great group of nice guys that were also quick and efficient. Joel, Jason and Trevor did an awesome job with my two hour relocation move. They were professional and everything arrived safely in perfect... read moreThe reviews don’t lie! What a great group of nice guys that were also quick and efficient. Joel, Jason and Trevor did an awesome job with my two hour relocation move. They were professional and everything arrived safely in perfect condition. It was very easy to trust that they knew what they were doing. Plus they made the experience enjoyable by being very friendly and easy to work with. Highly recommend!! read less

The reviews don’t lie! What a great group of nice guys that were also quick and efficient. Joel, Jason and Trevor did an awesome job with my two hour move. They were professional and everything arrived safely in perfect condition.... read moreThe reviews don’t lie! What a great group of nice guys that were also quick and efficient. Joel, Jason and Trevor did an awesome job with my two hour move. They were professional and everything arrived safely in perfect condition. It was very easy to trust that they knew what they were doing. Plus they made the experience enjoyable by being very friendly and easy to work with. Highly recommend!! read less

David, Mo and Doug were quite the team. If you need something moved, use Krupp and ask for this team. Awesome, efficient and effective they moved our office belongings in very short order. had to navigate a... read moreDavid, Mo and Doug were quite the team. If you need something moved, use Krupp and ask for this team. Awesome, efficient and effective they moved our office belongings in very short order. had to navigate a narrow elevator and some slippery snow, but these guys handled it like champs and were courteous and polite. Great team to work with! Thank you Krupp and team! Well Done read less

The Krupp Crew of David, Mo and Doug did our Rexroth office move for us today. Awesome, hardworking team that was efficient, effective and cautious with our goods. Some interesting navigation inside our new location but this team... read moreThe Krupp Crew of David, Mo and Doug did our Rexroth office move for us today. Awesome, hardworking team that was efficient, effective and cautious with our goods. Some interesting navigation inside our new location but this team did an unbelievable job. Within a 2.5 hour window of time they handled our move. Thank you Krupp and this moving team. Well Done. If you have moving to do ask for the team of David, Mo and Doug! read less

David, Mo and Doug were awesome, effective and efficient. If you have anything to move make sure you get this team. We had a small business move and they were done in 2.5 hours even with navigating a narrow elevator... read moreDavid, Mo and Doug were awesome, effective and efficient. If you have anything to move make sure you get this team. We had a small business move and they were done in 2.5 hours even with navigating a narrow elevator and having to push through some slippery snow. Great attitudes, courteous and professional. Can't go wrong with Krupp and this team. read less

Movers Vern, Joel and Brenden were very professional and personable. They took their time and handled our furniture with care. Don't plan on moving again anytime soon but if I did Krupp would be my go to movers.

I cannot "fuss" enough! David, Moe and James were just plain terrific. They were efficient, helpful, and courteous. They work FAST! But carefully. They EXCEEDED my/our expectations! Worth every bit that we paid!!!so grateful to have the recommendation by friends.

Mike S., Brendan and Jason are Pros. They moved me in 11° weather with plenty of ice on the ground and they did it in record time with complete respect for my belongings, being careful not to track crud in... read moreMike S., Brendan and Jason are Pros. They moved me in 11° weather with plenty of ice on the ground and they did it in record time with complete respect for my belongings, being careful not to track crud in my new location, and exceeded my expectations. Prompt, courteous, and on time. Good communication with them before snd during, too. I will be using Krupp when I move again. No question! read less

These guys worked relentlessly to move us. They are very precise in how they work together to deliver an exceptional customer experience. Moving is not easy and it is definitely not fun so having Joel, Tyler, & Nick... read moreThese guys worked relentlessly to move us. They are very precise in how they work together to deliver an exceptional customer experience. Moving is not easy and it is definitely not fun so having Joel, Tyler, & Nick made it a completely seamless process. I will be recommending and asking for them again. Kudos for Krupp movers!

Thanks again guys!!!

Edit 02/09/2021
Unfortunately our second moving experience was not this smooth. I hope Krupp can work harder to communicate better. read less

We had David and his crew yesterday load our home in Jackson Twp, OH. They moved us into storage until we find our new home. The whole crew (8 or 9 guys) worked well together. I could hear... read moreWe had David and his crew yesterday load our home in Jackson Twp, OH. They moved us into storage until we find our new home. The whole crew (8 or 9 guys) worked well together. I could hear and see them working hard but also laughing with each other. You can tell they genuinely enjoy their jobs. They helped get our 18' kayak down in the garage and put into storage too. They worked a lot faster than I thought they would. read less

I had a great group of guys. Mike S., Dave, Trevor and Bill, and they were quick, courteous, no damage, and were enthusiastic. They took all the right precautions, and I’d use them again if I ever needed... read moreI had a great group of guys. Mike S., Dave, Trevor and Bill, and they were quick, courteous, no damage, and were enthusiastic. They took all the right precautions, and I’d use them again if I ever needed to move to a new location. They did everything they could to take the nervousness out of the move. And Krupp Moving & Storage provided a very reasonable price for the service they provided. Also want to give credit to Doug from Pittsburgh who did a great job at our destination of the move, he was a hard worker. read less

I wanted to thank Vern, Bill, Jon C. and Jakob for the recent packing and move to Columbus for my mom. We had originally planned for three days...1. to pack, 2. to load the truck, and 3. to move... read moreI wanted to thank Vern, Bill, Jon C. and Jakob for the recent packing and move to Columbus for my mom. We had originally planned for three days...1. to pack, 2. to load the truck, and 3. to move and unload at the new house in Columbus. The guys arrived on time on Thursday and did most of the packing, then advised us that the remainder of the packing and moving/unloading could be completed on Friday. We were happy to be done quicker (and so were they). They came on Friday morning a little early finished the packing and loaded the truck. They had us unloaded and furniture pieces in place and reassembled and were back on their way home by 4:00 PM.
These guys were quick, polite/courteous and careful (while unpacking, we have noticed a few small dings and damages to some of mom's stuff, but nothing major). Also, very pleased that the guys were willing to mask while performing all of their work (as mom is in a high risk age group). Had to remind them one time and they willingly complied.
Also corrected price based upon actual items moved vs. estimate. Saved us a little over $600!
Would use again and recommend Krupp Moving! read less

Yesterday the first crew came to pack and load part one of our move. Dave, Vern, Bill and Jon C did an awesome job. They were very respectful, took time to understand our needs and concerns. We moved several times... read moreYesterday the first crew came to pack and load part one of our move. Dave, Vern, Bill and Jon C did an awesome job. They were very respectful, took time to understand our needs and concerns. We moved several times nationally and internationally- these guys and Krupp are as good as it gets. Unbelievably good wrapping of furniture. They worked great as a team and kept us informed along the way. Their happy and friendly way made a stressful event very relaxed. Great job guys - you are great representation of Krupp. Our overall experience with Krupp from starting with Andrew quoting (several visits as we kept changing our minds what to move), to seeing their facility with Bill, to the guys packing yesterday, have Brilliant! Thank you Krupp! read less

Shout out to Vern, Dave, Jon C, Bill for making what is a stressful time, completely stress free. From the time we engaged with Krupp, getting estimates, seeing their storage facility, to the time our goods were loaded has been... read moreShout out to Vern, Dave, Jon C, Bill for making what is a stressful time, completely stress free. From the time we engaged with Krupp, getting estimates, seeing their storage facility, to the time our goods were loaded has been a great experience. The crew were extremely polite, respectful and fun and kept us informed the whole time as to what they were doing next. Having moved internationally twice, and state, now three times, best experience I’ve had. I look forward to seeing them on the other side once we move out of storage. read less

Yesterday the first crew came to pack and load part one of our move. Dave, Vern, Bill and Jon C did an awesome job. They were very respectful, took time to understand our needs and concerns. We moved several times... read moreYesterday the first crew came to pack and load part one of our move. Dave, Vern, Bill and Jon C did an awesome job. They were very respectful, took time to understand our needs and concerns. We moved several times nationally and internationally- these guys and Krupp are as good as it gets. Unbelievably good wrapping of furniture. They worked great as a team and kept us informed along the way. Their happy and friendly way made a stressful event very relaxed. Great job guys - you are great representation of Krupp. Our overall experience with Krupp from starting with Andrew quoting (several visits as we kept changing our minds what to move), to seeing their facility with Bill, to the guys packing yesterday, have Brilliant! Thank you Krupp! read less

Crew was on time, as scheduled and walked through our house for instructions before beginning. Set up runners as needed, removed/put back doors, and covered banisters to protect the home. Very quick and didnt hesitate to ask questions. They walked... read moreCrew was on time, as scheduled and walked through our house for instructions before beginning. Set up runners as needed, removed/put back doors, and covered banisters to protect the home. Very quick and didnt hesitate to ask questions. They walked me through the final bill to ensure everything was accurate and understood. This was our first time using a moving company and was easy and stress free! Krupp came from a family members recommendation and I ended up recommending to a family member as well. Shout out to Bill, Mike, Greg and Jacob for a fantastic job! read less

I would recommend Krupp Moving. I had a large dining room set and dresser chest moved from one home location to another and they did an exceptional job. The two movers, Jon K and John C were very professional, kind... read moreI would recommend Krupp Moving. I had a large dining room set and dresser chest moved from one home location to another and they did an exceptional job. The two movers, Jon K and John C were very professional, kind and careful in loading, and unloading these large heavy items. They brought the dining table, chairs and cabinets into the dining room and set up. They put pads down to protect the floor and carpeting since it was wet and snowy outside. Nice job!! I give them 5 stars!!! read less

We called several other movers to get the very heavy remnants of an old upright piano out of our basement. Krupp movers were the only ones who took the job. I had to pay for two hours and... read moreWe called several other movers to get the very heavy remnants of an old upright piano out of our basement. Krupp movers were the only ones who took the job. I had to pay for two hours and three men for the piano to be gone. They arrived on time, were polite, and amazed us by removing a very heavy structure up the stairs and out the door in five minutes or less! Bill, Branden and Jacob were amazing. We've been stuck with that thing in the basement for years, the house already feels lighter. read less

Tim and his company did a great job of caring for our furniture and possessions in their storage facility for a full year and then moved our items (9K lbs) to our home Marion County FL. There wasn't... read moreTim and his company did a great job of caring for our furniture and possessions in their storage facility for a full year and then moved our items (9K lbs) to our home Marion County FL. There wasn't any breakage and Tim and his staff are extremely professional and efficient.Thank you Tim and Company.Gary and Susan D. read less

We can't say enough about our satisfaction with Krupp Moving & Storage. David, Dan, Bill, Jakob, and Brendan did an excellent job. They were prompt, courteous, and professional. They even accommodated some additional moves within our space when we couldn't... read moreWe can't say enough about our satisfaction with Krupp Moving & Storage. David, Dan, Bill, Jakob, and Brendan did an excellent job. They were prompt, courteous, and professional. They even accommodated some additional moves within our space when we couldn't decide placement. Getting a quote and scheduling the move was easy, despite our tight time frame. Anyone on the fence shouldn't be - use Krupp! read less

We can't say enough about our satisfaction with Krupp Moving & Storage. David, Dan, Bill, Jakob, and Brendan did an excellent job. They were prompt, courteous, and professional. They even accommodated some additional moves within our space when we couldn't... read moreWe can't say enough about our satisfaction with Krupp Moving & Storage. David, Dan, Bill, Jakob, and Brendan did an excellent job. They were prompt, courteous, and professional. They even accommodated some additional moves within our space when we couldn't decide placement. Getting a quote and scheduling the move was easy, despite our tight time frame. Anyone on the fence shouldn't be - use Krupp! read less

Joe and James were awesome.