FREQUENTLY ASKED QUESTIONS
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Getting your possessions moved from your current location to your new destination. We will be wrapping up your furniture in blankets and disassemble and assemble your basic furniture. We will also secure your floors and door frames with blanket and cardboard.
We are sorry, but that won’t be possible. Unfortunately movers are not allowed to have someone in back of the truck for safety and liability purposes.
Unfortunately not! We cannot provide a safe place in the moving truck to transport pets. The temperatures in the back of the trucks can get very hot and this would be potentially hazardous for your pet. Moving is traumatic for most pets as it is, so it is best, if you make sure their safety, emotionally and physically is taken care of. If you are not sure that you can provide that for your pet, boarding them at a kennel for that day or the time during the move, might be another option.
Movers can not move hazardous items such as propane tanks, firearms, paint, and aerosols, due to the conditions in the truck could cause these items to ignite or explode. It might be safer to dispose of such dangerous items rather than to try and move them yourself. Also please ensure that fuel operated tools, like your lawn mover are empty of any gas or fuel before they are being moved.
Yes, either you or a representative needs to be available throughout the entire move. Since there are usually a number of questions, our movers will need to have someone available to answer them in order for the move to go smoothly. It is also important to have someone there at the time of the move, so our movers can verify, which items are going to be moved and which aren’t.
Our Clients Feedback
the men that did our move, by name they were David, Joel, Cody, Trevor, and Jeremy. were very helpful. when I asked for something to be moved around a little, they did it with a smile and very quickly..... read moreFrances ryan2 days ago
Vern, Jon C., Omar, and Jeff did an excellent job of moving my household to my new home. They were efficient, courteous, and hard working. I would definitely recommend this moving company!Susan Cronick3 days ago
David, James, Jeremy, John M, and Austin went above and beyond helping us move. From the time of arrival until the last bookshelf was in our new house, they never stopped moving! Did a great job prepping the house and... read moreBenjamin Scott4 days ago
The movers were excellent! So kind and gentle with our belongings. Doug, Marcus and Jeff took care of my family and we appreciate them for that! We will be hiring them for our next move!Laurencia Powell6 days ago
Doug and Jason were great, they made my move as easy and stress free as possible. Working with the whole Krupp team prior to and during the move was an excellent experience.Brandon Smith1 week ago
David, Mike, Doug, Jeremy, Omar and Marcus were terrific. Things were wrapped well and moved timely and there communication was great.Joe Hopkins1 week ago
Excellent crew headed by *****. Very careful with all of our things, and our home. Thorough with details. Very polite group as well.Brad C2 weeks ago
We needed to move my parents to an assisted living facility after living in their home of 61 years. Jason, Garrison and Josh were so quick, efficient, careful, and most importantly, Kind! They helped to make a... read moreBarb and Don Weaver2 weeks ago
These gentleman identified themselves with a handshake. They were polite and got right to the job. One of the gentleman gave me ideas on where to put certain pieces, and that was a big help. They were... read moreBarbara B.2 weeks ago
We moved from Wooster, Oh to Raleigh, NC. Joel from Krupp was really good at communicating with us through the entire moving process. He ran the job smoothly, coordinating and supervising workers in our home at both ends of the... read moreBarbara Breen2 weeks ago
Trevor, Mike Smith, Josh, Jeremy and Jon Mead did an AMAZING job. They went above and beyond for us.JESSICA MILLER3 weeks ago