Frequently Asked Questions

David, James, and Aaron were very professional and handled my items with care. They were amazing gentleman and very easy to work with. I have never hired movers before so I was not sure what to expect. I received excellent service and the gentlemen were courteous and very helpful with... read moreDavid, James, and Aaron were very professional and handled my items with care. They were amazing gentleman and very easy to work with. I have never hired movers before so I was not sure what to expect. I received excellent service and the gentlemen were courteous and very helpful with the process. Great company with great employees! read less

I just used Krupp Moving today to move large items from one house to another in our same development, including our piano. Matt, Aaron and Jon were polite, friendly and very professional. They treated all items respectfully as well as both our homes. They were exceedingly careful and diligent with... read moreI just used Krupp Moving today to move large items from one house to another in our same development, including our piano. Matt, Aaron and Jon were polite, friendly and very professional. They treated all items respectfully as well as both our homes. They were exceedingly careful and diligent with all Items. The price was definitely reasoning. I would definitely hire Krupp Moving Again. read less

The 6 guys that came to the house were awesome!! They hustled harder than any other movers I've ever seen. They filled one of their trucks in 1.5 hours. We couldn't believe how hard, fast, and efficient they worked, even trying to dodge the rain. We were very impressed and... read moreThe 6 guys that came to the house were awesome!! They hustled harder than any other movers I've ever seen. They filled one of their trucks in 1.5 hours. We couldn't believe how hard, fast, and efficient they worked, even trying to dodge the rain. We were very impressed and have already recommended Krupp to other friends!! Thank you for doing an awesome job! read less

We had an excellent moving experience from quote to completion. Matt, Dylon, Joel and Nick did a fantastic job. They were polite and professional. The quote I received was incredibly accurate. I would definitely recommend them to family and friends and if for some stupid reason we decide to move... read moreWe had an excellent moving experience from quote to completion. Matt, Dylon, Joel and Nick did a fantastic job. They were polite and professional. The quote I received was incredibly accurate. I would definitely recommend them to family and friends and if for some stupid reason we decide to move again, I would use them again. read less

Krupp Moving was absolutely amazing. Took great care and concern with my belongings. David, Mike S, and Codey were so polite and went above and beyond to place things where I asked. They were a pleasure to work with. I would recommend them to anyone w moving needs. Sheri Boals

Super quick process and they were very kind. Trevor & Jon M allowed us to use their tool kit to take apart our hand railing to make it easier for them to move our furniture indoors. We had everything emptied and tried to make it as easy for them as... read moreSuper quick process and they were very kind. Trevor & Jon M allowed us to use their tool kit to take apart our hand railing to make it easier for them to move our furniture indoors. We had everything emptied and tried to make it as easy for them as we wanted it to be easy for us as well. They told us the average price and were clear on charges as well which was nice. read less

Our moving crew were, Dave, Jarod, Vern, Cody, and Trever. They arrived when they said they would and got right to work. They padded, wrapped and packed all of our furniture, very well, and moved it out of our home without the slightest scratch anywhere, in record time. They were... read moreOur moving crew were, Dave, Jarod, Vern, Cody, and Trever. They arrived when they said they would and got right to work. They padded, wrapped and packed all of our furniture, very well, and moved it out of our home without the slightest scratch anywhere, in record time. They were professional, friendly, and courteous. We will recommend Krupp to anyone we find, who needs a mover. read less

Great move thanks to energy and thoughtfulness of Dave, Matt R, Jon M and Trevor. They loaded and unloaded all my worldly possessions with care and speed. Hope we can get the same crew for my daughter’s move in two weeks.

Excellent and courteous customer service. On time and flexible to requests. Very hardworking group of guys!

Recently had two moves with the Krupp team. Both were fantastic and the crews that showed up on time both times worked hard from the time they arrived until they were done. Can't say enough about the attitude and professionalism of the teams. One moved things from our basement and... read moreRecently had two moves with the Krupp team. Both were fantastic and the crews that showed up on time both times worked hard from the time they arrived until they were done. Can't say enough about the attitude and professionalism of the teams. One moved things from our basement and an extra bedroom which included some heavy gym equipment and Amish furniture. Dylan, Trevor and Jarod were awesome and were happy to address several special requests regarding wrapping some furniture and having two drop-off points. The second move was for the 'rest' of the heavy things in the house we were moving from. Matt H. and James were also awesome and carefully moved some of our most prized possessions. Through it all on both moves, we were impressed with the friendliness and professionalism of the Krupp team. Things happened as planned and with the best possible outcome. read less

Great job! Vern, Jarod & Nick were so nice and fast. Worked so hard and took such good care of my things. What a great company. Will recommend to everyone! Thank you Krupp Moving! You made things worry free for me!

Trevor, Jeff and Matt H. did a fantastic job with our move. They were friendly and professional. Took care to carefully move our items. I highly recommend them!

Excellent service, prompt, polite, David and Mike S. were great to work with. Very happy with the whole experience. Would differently use again. Thank you.

We thoroughly enjoyed the group of young men who moved us today. They were David S, Matthew R, Mike S, Dylon W, Vern R and Matthew H, They worked like a well oil machine and went the extra mile to make our move as smooth as possible. We highly recommend... read moreWe thoroughly enjoyed the group of young men who moved us today. They were David S, Matthew R, Mike S, Dylon W, Vern R and Matthew H, They worked like a well oil machine and went the extra mile to make our move as smooth as possible. We highly recommend Krupp moving. read less

We were lucky enough to have Joel and Nick move us, they were very professional, showed up on time and worked constantly until the move was done. They were able to communicate with each other about how they were going to move a particular piece without even saying a word.... read moreWe were lucky enough to have Joel and Nick move us, they were very professional, showed up on time and worked constantly until the move was done. They were able to communicate with each other about how they were going to move a particular piece without even saying a word. They were even nice enough to accommodate an special request. When I was looking for a moving company, Krupp got back to me immediately and provided a quote that was very fair and competitive. The commutation from them was outstanding. read less

Outstanding service... Having served 21 years in the Navy and moving every 2-3 years, we've never experienced a better move! Vern, Matt F. & Matt H. are the greatest. You should have them cloned! Not a single item was broken nor scratched. They get my recommendation any day of the week!

Dave, Matt, Trevor, and Michael S were all great and functioned as a team. They were very careful with all of our possessions and worked quickly and efficiently. They arrived on time at our residence in Ohio and delivered on time in South Carolina, keeping us informed throughout.... read moreDave, Matt, Trevor, and Michael S were all great and functioned as a team. They were very careful with all of our possessions and worked quickly and efficiently. They arrived on time at our residence in Ohio and delivered on time in South Carolina, keeping us informed throughout. I cannot say enough good about the guys and their company. I would recommend Krupp Moving for any local or long distance move. Rick B. Conway SC. read less

We arranged our multi-step move the third week of March 2020 with Krupp Moving/Storage. Our closing/move was moved up almost a week since we weren't sure if title and recording offices would be open due to COVID 19. It was a large move but done well by David, Vern, James,... read moreWe arranged our multi-step move the third week of March 2020 with Krupp Moving/Storage. Our closing/move was moved up almost a week since we weren't sure if title and recording offices would be open due to COVID 19. It was a large move but done well by David, Vern, James, Matt, Mike and John. David kept the crew moving and as close to his schedule as possible. The crew was polite and hardworking for our two day move.I liked that Krupp has climate controlled storage which made it stand out among the four movers we got quotes from.Thanks Krupp M/S! We'll see you when our house is built! read less

Thanks so much to the guys from Krupp, Trevor, Bill L. and Jared who made our move so easy!!! They moved us twice- from a home, into storage and then into our new home. They even took apart and reassembled my treadmill and kid's bunk bed. Thank... read moreThanks so much to the guys from Krupp, Trevor, Bill L. and Jared who made our move so easy!!! They moved us twice- from a home, into storage and then into our new home. They even took apart and reassembled my treadmill and kid's bunk bed. Thank you so much!!! Fast, easy, careful read less

I had a rather large complicated move with a lot of large furniture. The guys from Krupp Moving were amazing. I pulled a lot of things out of storage and they gave me a lot of information and advice on what to do to get my furniture cleaned up since... read moreI had a rather large complicated move with a lot of large furniture. The guys from Krupp Moving were amazing. I pulled a lot of things out of storage and they gave me a lot of information and advice on what to do to get my furniture cleaned up since it had been sitting there. James told me exactly what products to buy the spray down my furniture which was extremely helpful and I was so appreciative. David, Matt, and Tyler along with James gave me time to get my furniture clean before they assembled it for me. I have already recommended to them to my friends who are going to be moving soon and if I have to move in the future I would definitely use Krupp moving again. Excellent Service and excellent company. They made this process smooth and timely. read less

James, Bill, John M, Tyler and Jared were the best. Each one of these men were outstanding. They took excellent care of everything. God love them, the amount of stairs and corners they had to maneuver were horrendous, but they didn't stop nor did they complain, they would just make... read moreJames, Bill, John M, Tyler and Jared were the best. Each one of these men were outstanding. They took excellent care of everything. God love them, the amount of stairs and corners they had to maneuver were horrendous, but they didn't stop nor did they complain, they would just make me laugh and tell me everything would be fine. What else can I say, I just loved their dedication, smiles and I would absolutely recommend them and the Company for every move. read less

Moving from Maui to Ohio is no small undertaking, and the stress of shipping household good over 4,000 miles across sea and land was daunting. However, the final stage of our move, unloading our shipping container, was the least stressful and most positive part of the move, thanks to James,... read moreMoving from Maui to Ohio is no small undertaking, and the stress of shipping household good over 4,000 miles across sea and land was daunting. However, the final stage of our move, unloading our shipping container, was the least stressful and most positive part of the move, thanks to James, Jon, and Tyler! We hired Krupp specifically because we had two Harley-Davidson motorcycles in our shipment and wanted to ensure they were offloaded safely. The team arrived on time and were professional, friendly, and courteous throughout the morning and we could not be more pleased with how easy the process was.

One note, however—if you decide to use Krupp for your moving needs (and you should), be sure to ask the right questions when getting a quote. We were given an hourly rate, but there was no mention of additional charges such as vehicle service charge (195.00) or fuel surcharge (33.00). In addition, we were originally told we would be provided two men at $110 per hour. When we finalized our booking, we were told that we would have three men at $130 an hour, with a 3-hour minimum. In the end, we paid over $550 for less than 2 hours of work.

Would we use Krupp again? Absolutely, because of the amazing service we received from James, Jon, and Tyler. But we would definitely ask for a written estimate so we weren’t surprised by additional charges at the time of service.

Thank you, James, Jon, and Tyler, for making the final part of our long journey the least stressful part! read less

Went very smoothly. Movers were professional and knew exactly what they were doing. Would definitely hire them again!

Hired again on 2/21/2020. Felt very confident in using again. This time we only needed one piece of furniture picked up at a store going out of business. Got a greatly... read moreWent very smoothly. Movers were professional and knew exactly what they were doing. Would definitely hire them again!

Hired again on 2/21/2020. Felt very confident in using again. This time we only needed one piece of furniture picked up at a store going out of business. Got a greatly discounted price but needed to p/u within 24-48 hours. Joel & Nick were here within 24 hours with item. Again, as the Krupp movers we had last time, they were very professional. read less

Vern, Tyler, Trevor, and Jon.M did a excellent job moving us into our new home. They took great care in moving our furniture and items and nothing was damaged.We would highly recommend them for anyone that's looking for quality movers. Thank you so much Krupp Moving & Storage!! ... read moreVern, Tyler, Trevor, and Jon.M did a excellent job moving us into our new home. They took great care in moving our furniture and items and nothing was damaged.We would highly recommend them for anyone that's looking for quality movers. Thank you so much Krupp Moving & Storage!! Lawrence and Velvet Bell. read less

The moving crew are team oriented and very flexible to accommodate your moving needs. I would recommend them to anyone asking. Thank you Krupp! Well done.

This was the second time in 2 months that I used Krupp Moving & Storage. I was impressed with the ability and efficiency of Trevor, Jared, and Brian E. to get the job done quickly and professionally. All 3 of these young men were hard working and I will not... read moreThis was the second time in 2 months that I used Krupp Moving & Storage. I was impressed with the ability and efficiency of Trevor, Jared, and Brian E. to get the job done quickly and professionally. All 3 of these young men were hard working and I will not hesitate to recommend their services to friends and family. read less

Trevor, Jared, and Alex at Krupp Moving & Storage did a terrific job helping me with my move. They offered outstanding customer service, and they were eager to help with all of my moving needs. In addition, they went above and beyond the norm, by offering to help... read moreTrevor, Jared, and Alex at Krupp Moving & Storage did a terrific job helping me with my move. They offered outstanding customer service, and they were eager to help with all of my moving needs. In addition, they went above and beyond the norm, by offering to help us shift furniture around in our house that was not part of the move. I would surely recommend Krupp Moving & Storage to anyone. read less

Krupp Moving & Storage had to move me out, hold my stuff, and move me in a few days later. I got the exact same crew of David, James, Bill, and Brian for BOTH moves and they did an excellent job. Highly recommended movers and we are... read moreKrupp Moving & Storage had to move me out, hold my stuff, and move me in a few days later. I got the exact same crew of David, James, Bill, and Brian for BOTH moves and they did an excellent job. Highly recommended movers and we are thankful for how a great group of professional movers can make life a little easier.
Thanks again Krupp,
G. Williams read less

Krupp Moving & Storage did a fantastic job getting us from Wisconsin to Ohio! Trevor, Nick, Jared and Aaron were outstanding to work with and their work ethic is second to none. Thanks for making a tough move so much easier.

We recently used Krupp Movers for a house move from Ohio to Virginia. Joel and Jeff did a super thorough and careful job packing pretty much everything in the house and loading the truck. Joel did a wonderful job bringing everything to Virginia and helping with the unloading.... read moreWe recently used Krupp Movers for a house move from Ohio to Virginia. Joel and Jeff did a super thorough and careful job packing pretty much everything in the house and loading the truck. Joel did a wonderful job bringing everything to Virginia and helping with the unloading. Then Jared and Nick did an awesome job with clearing out everything remaining in the basement for the dump, and even helped out with sweeping and cleaning up afterwards. Krupp Movers, we are thankful and grateful for your staff's experience, work ethic, and positive attitudes! read less